Frequently Asked Questions
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Q: How long does it take to get my video?
A: Normal turn around time is 7-10 days or sooner.
Q: Can I put the video any where on my site?
A: Yes, however, you can not put our videos over hyper links on your site. The design of our player will not allow the covered links to be accessed.
Since the video player is Flash it is recommended that you do NOT place your video on- top of the Flash portion of your site.
Q: Can I have special additions and deletions to the video player?
A: Yes, you can. Please call and specify the addition or deletion you would like and we will give you a price quotation.
Q: Are there any fees for hosting the video?
A: There are no hosting fees for our videos.
Q: Can I host the video on my server?
A: Due to the unique nature of our player and the formatting of the video, in some cases you will not be able to host the video on your server.
Q: Do you provide instructions for installing the video onto my website?
A: Yes, we do. Along with your completed video, we provide simple installation instructions. Your web designer or technical liaison with HTML and or Java Script knowledge is the best person to assist you if you are uncertain. We are happy to install your video for you for free
Q: Can I regulate how often the actor walks out on my site?
A: Yes, you can. You can have your visitors see your web actor videos at intervals you choose. Please contact us for details.
Q: Do I need to change my web design?
A: No. Our video players are transparent and lay over your web design.
Q: How many words is a 15 second, 30 second and 60 second script?
A: 15 seconds= 40 words approx.
30 seconds= 80 words approx.
60 seconds= 160 words approx.
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